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TERMS & CONDITIONS

Last update: February 6, 2024

These are the terms and conditions on which SKYM supplies products to you.

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Please read these terms carefully before ordering with us. These terms tell you what you need to know about buying with us. We may revise these terms and conditions without notice by posting revised terms and conditions of sale on our website. The terms and conditions posted on the website or app at the time you place your order will govern that purchase.

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1. Who we are and how to contact us

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1.1 Who we are: We are SKYM, a company based in  Ave Maria Fl, 34142.

1.2 How to contact us: You can contact us at support@skymtech.com, by mail at the address provided above, or via the support section on our website.

1.3 How we may contact you: If we need to contact you, we will send an email to the email address you provided to us in your last order.

1.4 Please visit our FAQ page for more information.

 

2. Placing an order

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2.1 How you can place an order: Orders may be placed through our website or app. Once you’ve added the product(s) you’d like to your basket, you’ll go through our checkout procedure where you’ll need to enter your contact details, delivery, and billing information.

2.2 Acceptance of your order: Your order is an offer from you to us to buy the product(s) in your basket. After you place an order, you will receive an email from us confirming we have received it. Our official acceptance of your order takes place when we email you to confirm we’ve dispatched your product(s). It’s at this point that a contract will come into existence between you and us.

2.3 Restrictions on placing orders: To order our products, you must be at least 18 years old and be authorized to use the payment method which you use to pay for the products you order. If you are under 18, you may place an order only with involvement of a parent or guardian.

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3. Our rights to cancel your order

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3.1 If we cannot fulfill your order: In the unlikely event that we’re unable to fulfill your order (e.g., due to stock unavailability or pricing errors), we’ll let you know by email and won’t charge you for the product.

3.2 Unusual or suspicious activity: We provide our products for personal use only. We may cancel an order if we notice something unusual or suspect exploitation for any commercial, business, or resale purpose.

3.3 Suspending the supply of products: We may suspend the supply of a product to you for technical reasons or to comply with regulatory requirements.

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4. Our products

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4.1 What we provide: We provide fitness gear, including T-shirts, hoodies, sweaters, clothing, and accessories.

4.2 Descriptions of our products: The pictures of our products on our website and app are for illustrative purposes only. We work to ensure that colors are displayed accurately but cannot guarantee exact representation.

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5. Delivery

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5.1 Delivery destination: For orders placed on our website, we ship to the United States.

5.2 Delivery Costs: All delivery charges information can be found here.

5.3 When we will provide the products: Delivery time depends on the chosen method and may be affected during promotional periods.

5.4 Free shipping on all orders in the US, (See Shipping Policy)

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6. Your rights

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6.1 If what you have bought is faulty or differs substantially from the description, you may have a legal right to get the product replaced or to be given a refund within 30 days.

6.2 You may end the contract for various reasons specified in this section.

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7. Returns and refunds

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7.1 To end the contract with us or for any complaints, please contact our customer service team.

7.2 Products must be returned to us in accordance with our Returns Policy.

7.3 Refunds will be issued as per our refund policy.

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8. Our rights to end the contract

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8.1 We may end the contract if you fail to provide necessary information for delivery or do not allow us to deliver the products to you.

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9. Price and payment

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9.1 Prices are exclusive of any applicable Sales Tax and may change without notice.

9.2 We accept various payment methods, including Visa, Mastercard, American Express, PayPal, and Apple Pay.

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10. Discount codes

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10.1 Discount codes may be issued from time to time for use on our website or app.

10.2 Specific terms and conditions apply to each discount code.

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11. Our responsibility for loss or damage suffered by you

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11.1 We are responsible for foreseeable loss and damage caused by us.

11.2 We are not responsible for unforeseeable loss or damage, including consequential, special, or indirect damages.

11.3 Our liability is limited to US$100.00.

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12. How we may use your personal information

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We will only use your personal information as set out in our Privacy Notice.

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13. Other important terms

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13.1 We may transfer this contract to someone else with notice to you.

13.2 You need our consent to transfer your rights to someone else.

13.3 This contract is between you and us, and no other person shall have any rights to enforce any of its terms.

13.4 We may change these terms at any time.

13.5 If any part of this contract is found illegal, the rest will continue in force.

13.6 Even if we delay in enforcing this contract, we can still enforce it later.

13.7 These terms are governed by English law.

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14. Arbitration; Waiver of Class Action Claims

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Disputes shall be resolved exclusively by final and binding arbitration administered by the American Arbitration Association ("AAA").

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15. Class Action Waiver

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Disputes will be resolved on an individual basis, and you shall not participate in any consolidated, class, or representative proceeding.

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