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FREQUENTLY ASKED QUESTIONS (FAQ)

1. What is SKYM? SKYM is a brand committed to providing high-quality, stylish, and innovative products to enhance your lifestyle.

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2. How can I contact SKYM? You can reach us via email at support@skymtech.com. We strive to respond to all inquiries promptly.

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3. Where are SKYM products manufactured? Our products are manufactured in various locations around the world, including the United States, Mexico, Nicaragua, Haiti, Bangladesh, and Vietnam, among others. We prioritize quality and ethical manufacturing practices.

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4. How long does it take to process and ship an order? Processing times vary depending on the product and can range from 1 to 14 business days. Shipping times also vary, with estimated delivery times displayed at checkout.

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5. Do you offer international shipping? Yes, we offer international shipping. Please note that buyers are responsible for any customs and import taxes that may apply.

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6. Can I track my order? Yes, once your order has been processed and shipped, you will receive a tracking number via email to monitor the status of your delivery.

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7. What should I do if I need to change my shipping address? If you need to change your shipping address after placing an order, please contact us immediately at support@skymtech.com. While we will do our best to accommodate changes, please note that some changes may not be possible once processing has begun.

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8. What is your return and exchange policy? At this time, we do not accept returns or exchanges. However, if there is an issue with your order, please contact us within 10 days of delivery, and we will do our best to address your concerns.

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9. How can I stay updated on new SKYM products and promotions? You can stay informed about new products, promotions, and updates by subscribing to our newsletter and following us on social media platforms such as Instagram, Facebook, and TIKTOK

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10. How can I provide feedback or suggestions to SKYM? We welcome your feedback and suggestions! Please feel free to email us at support@skymtech.com with any comments, ideas, or questions you may have. Your input helps us improve and innovate our products and services.

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